HELP! I have been using a sober link blue device for the past 40 days and have had three false positive results. I have not a drop of alcohol in six months. The last two positive tests came this past weekend and now I am being dragged into court. I could lose custody of my 3 year old. I woke in the morning and blew on schedule. A 0.042 registered!!! Was it my tea or my toothpaste?? I have checked out my toothpaste company and they say no. Green tea??? doubt it. After 15 minutes, it went down to 0.021, but took another 1.5 hours to get to 0.000. Sober link compliancy department wrote me back in an email, saying"Although the BAC level of alcohol was low, the changes in the clients recorded BAC levels on 8/12 were consistent of that of consumed alcohol." WHAT???
Another test came through as positive two nights later. 0.018. It took a full hour to get down to 0.000. Was it the pie that I ate 1.5 hours before? Was it the three bites of ice cream I had with my son 30 minutes before?? So stressful.
I am currently requesting the "expert" to review my data. Hopefully he/she will identify that more than 0.015 was reduced per hour, and clear this up, but I haven't heard back from them as to when this experts opinion will be produced. Court is on Thursday!!! If these results are also expertly positive, I need to send my unit back, but none of it makes sense as I am recording 0.000 now that I don't eat or drink for 2-3 hours previous to testing.
I don't drink and I could lose my son.
This reviewer shared experience about damaged or defective and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Soberlink. The most disappointing about soberlink breathalyzer from Soberlink was faulty equipment and company policy and compliancy department Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Soberlink.
Check out the best and the worst companies in Medical Supplies and Equipment category for more informed decision or compare Soberlink to other companies on our site.