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Soberlink - Sucks ***.never worked from day one,

Got possitive tests from day one,seven violations had done etg and passed.offered blood.and blew in front of a cop.passed their test and five minutes later failed in front of them.yeah soberlink works real good.my ***
1.0
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Diversity of Products or Services
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#1170199
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Soberlink - Jail time

I blew a .011 after eight weeks of sobriety. My probation agent didn't believe me when I told him I hadn't drank and I spent four days in jail. I'm lucky I didn't lose my job.
1.0
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Reliability
#1132970
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Billed for device that wasn't on, then for device that they had to "pull" to exchange. Still, never activated yet bills bills bills. You will NEVER get the same person twice on the phone. Awful customer service. Awful. The web portal makes little sense and is complex...
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#1109733
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Soberlink - Peice of junk

Drank no alcohol. Took my normal 10pm test. It said retest in 15 minutes. I retested it said compliant. At 11:16pm it said missed test retest now. I retested and again it said compliant. I just heard a voicemail from my probation officer telling me to turn myself in in the morning. Guess it off to jail away from my kids because of faulty equipment
1.0
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#1068010
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Soberlink - Connect to power

My device won't charge! Why is that?
#1052256
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Soberlink - Not helpful

No one at soberlink "customerservice at soberlink could help. Git transfered five times to ve told we ca nt help u
1.0
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1050604
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I was googling to see what could possibly be happening with my Soberlink device. The exact thing happened to me as well. My device said compliant test sent but then told me to wait 15 to blow again. When I returned home I was called by the medical board with 3...
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Anonymous
Alex

Our soberlink device sent the exact same triple error message. The first test came up as .033. Fifteen minutes later when tested again, it came up .027. Then another fifteen m...

Anonymous
Anthony Oliver

THIRD SCRAM CLASS ACTION LAWSUITI am from a law firm. If would you like to join a scram class action that we are filing this week? This is the second class action that we are ...

2.6
#1049448
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I am in a custody battle with my exwife. To prive to her i am not an acholic I agreed to do the soberlink program. A month and a half in my 7:00 blow wouldnt go through so basically it is a non-compliant test. Called soberlink and was informed there was a glitch and a...
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1.0
#1045993
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I am on sober link and my issue is one night I was scheduled to submit a test at 9pm and did so then it reads. Test has not been sent. "Can not send test please try again " and did so time and time again kept stating the same message did this all the way past 9:30 pm...
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Anonymous
F Lee

When you test and are told to retest, the device is locked for the wait period of approximately 15-30 minutes. This prevents people from jamming the system with repeated minut...

Anonymous
Amy McMillan

I am having the same problems with my test not going through. This is my third Bluetooth device. My first two stopped powering on after using them for a brief time.....? Not s...

1.0
#1012599
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To avoid the workhouse penitentiary, I am on electronic home monitoring (EHM) for 30 days. A component of this EHM is staying sober - no parties. I guess I can't begrudge the program that small concession - as it is a small price to pay to avoid prison time. My...
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#1010355
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